Our Commitment To You
We support and respect all children and want them to be safe, happy and empowered. We are fully committed to the safety, participation and inclusion of all children and have zero tolerance of child abuse, with all allegations and safety concerns treated very seriously and consistently with our robust policies and procedures.
This is a community effort and we need your adherence and support too.
Please note for the sake of all policies below, we consider a child to be anyone under the age of 18.
Contents:
Child Safety
Education Series
- Cultural Awareness
- Identifying Risks
- Recognising Grooming
- Recognising Abuse
- The importance of children having a voice
Child Resources
Submit a report
Help us improve
Child Safety:
Child Safety Policy
For the sake of this policy we define a child as anyone under the age of 18.
You can read our read and download our full Child Safety Policy here
Our commitment to child safety
Alchemy Tuition is committed to child safety.
We want children to be safe, happy and empowered. We support and respect all children, as well as our tutors and staff.
We are committed to the safety, participation and empowerment of all children.
We have zero tolerance of child abuse, and all allegations and safety concerns will be treated very seriously and consistently with our robust policies and procedures.
We have legal and moral obligations to contact authorities when we are worried about a child’s safety. Alchemy Tuition is a mandatory reporting agency which requires us to report all potential breaches of our child safe policy to the relevant authorities, regardless of their severity.
Alchemy Tuition is committed to preventing child abuse and identifying risks early, and removing and reducing these risks. We recognise child abuse can come in a range of forms, including physical abuse, sexual abuse, psychological/emotional abuse and neglect.
Alchemy Tuition has comprehensive human resources and hiring practices for all staff and tutors to ensure they adhere to our child safe policy.
Alchemy Tuition is committed to regularly training and educating our staff and tutors on child abuse risks. We support and respect all children, as well as our staff and tutors. We are committed to the inclusion of children from minority groups and children with disabilities.
We have specific policies, procedures and training in place that support our leadership team, staff and tutors to achieve these commitments.
In addition to our stringent hiring process and WWCC for all of our tutors, we require that no child be left alone with their tutor. All lessons should take place in a common area where constant parental presence is maintained. This ensures a safe learning environment for the children we work with.
If you believe a child is at immediate risk of abuse phone 000.
This policy is intended to empower children who are vital and active participants in our organisation. We involve them when making decisions, especially about matters that directly affect them. We listen to their views and respect what they have to say.
We promote diversity and tolerance at Alchemy Tuition, and people from all walks of life and cultural backgrounds are welcome. In particular we:
- promote the cultural safety, participation and empowerment of Aboriginal children
- promote the cultural safety, participation and empowerment of children from culturally and/or linguistically diverse backgrounds
- ensure that children with a disability are safe and can participate
This policy guides our staff and tutors on how to behave with children in our organisation.
All of our staff and tutors must agree to abide by our code of conduct which specifies the standards of conduct required when working with children. Our code of conduct is publicly available on our website and is a required training module for our tutors. All staff and tutors, as well as children and their families, are encouraged to contribute to the development of the code of conduct and get in touch if they see any need for changes or improvement.
Training and education is important to ensure that everyone at Alchemy Tuition understands that child safety is everyone’s responsibility
Alchemy Tuition’s culture aims for all staff and tutors (in addition to parents/carers and children) to feel confident and comfortable in discussing any allegations of child abuse or child safety concerns. We train our staff to identify, assess, and minimise risks of child abuse and to detect potential signs of child abuse.
We also support our staff and tutors through ongoing supervision and training to understand how their actions can influence the young people they work with and acknowledge when a relationship with a child may become inappropriate.
New employees and tutors will be supervised regularly to ensure they understand our organisation’s commitment to child safety and that everyone has a role to play in protecting children from abuse, as well as checking that their behaviour towards children is safe and appropriate (please refer to the code of conduct to understand appropriate behaviour further). Any inappropriate behaviour will be reported through appropriate channels, including the Department of Health and Human Services and NSW Police, depending on the severity and urgency of the matter.
We take all reasonable steps to hire skilled people to work with our children. We develop selection criteria and advertisements which clearly demonstrate our commitment to child safety and an awareness of our social and legislative responsibilities. Alchemy Tuition understands that when recruiting staff and tutors we have ethical as well as legislative obligations.
All people engaged in child-related work, including tutors, are required to hold a Working with Children Check and to provide evidence of this Check. We regularly maintain our database of Working with Children Check’s and make sure they have applied and/or are cleared prior to working with a student in accordance with the Office of the Children’s Guardians requirements.
When necessary, we carry out reference checks and police record checks to ensure that we are recruiting the right people. Police record checks would be used only for the purposes of recruitment and are discarded after the recruitment process is complete.
We do retain our own records (but not the actual criminal record) if an applicant’s criminal history affected our decision making process.
If during the recruitment process a person’s records indicate a criminal history then the person will be given the opportunity to provide further information and context.
The safety and wellbeing of children is our primary concern. We are also fair and just to personnel. The decisions we make when recruiting, assessing incidents, and undertaking disciplinary action will always be thorough, transparent, and based on evidence.
We record all allegations of abuse and safety concerns using our incident reporting form, including investigation updates. All records are securely stored.
If an allegation of abuse or a safety concern is raised, we provide updates to children and families on progress and any actions we as an organisation take.
All personal information considered or recorded will respect the privacy of the individuals involved, whether they be staff, tutors, parents or children, unless there is a risk to someone’s safety. We have safeguards and practices in place to ensure any personal information is protected. Everyone is entitled to know how this information is recorded, what will be done with it, and who will have access to it.
Alchemy Tuition takes our legal responsibilities seriously, including:
Failure to disclose: Reporting child sexual abuse is a community-wide responsibility. All adults in New South Wales who have a reasonable belief that an adult has committed a sexual offence against a child under 16 have an obligation to report that information to the police. A person will not commit this offence if they have a reasonable excuse for not disclosing the information, including a fear for their safety or where the information has already been disclosed.
Failure to protect: People of authority in our organisation will commit an offence if they know of a substantial risk of child sexual abuse and have the power or responsibility to reduce or remove the risk, but negligently fail to do so.
Any personnel who are mandatory reporters must comply with their duties.
All staff, tutors, volunteers and directors of Alchemy Tuition are required to observe child safe principles and expectations for appropriate behaviour towards and in the company of children, as noted below.
All personnel of Alchemy Tuition are responsible for supporting the safety, participation, wellbeing and empowerment of children by:
- adhering to Alchemy Tuition’s child safe policy at all times / upholding Alchemy Tuition’s statement of commitment to child safety at all time
- taking all reasonable steps to protect children from abuse
- treating everyone with respect
- listening and responding to the views and concerns of children, particularly if they are telling you that they or another child has been abused and/or are worried about their safety or the safety of another
- promoting the cultural safety, participation and empowerment of Aboriginal children (for example, by never questioning an Aboriginal child’s self- identification)
- promoting the cultural safety, participation and empowerment of children with culturally and/or linguistically diverse backgrounds (for example, by having a zero tolerance of discrimination)
- promoting the safety, participation and empowerment of children with a disability (for example, during personal care activities)
- ensuring as far as practicable that tutors are not left alone with a child
- reporting any allegations of child abuse to Alchemy Tuition’s Child Safety Officers, and ensure any allegation is reported to the police or child protection
- reporting any child safety concerns to Alchemy Tuition’s Child Safety Officers
- if an allegation of child abuse is made, ensure as quickly as possible that the child(ren) are safe
- encouraging children to ‘have a say’ and participate in all relevant organisational activities where possible, especially on issues that are important to
Tutors and volunteers must not:
- develop any ‘special’ relationships with children that could be seen as favouritism (for example, the offering of gifts or special treatment for specific children)
- have physical contact
- Conduct sessions out of line of sight of a parent/guardian or in a closed off room
- put children at risk of abuse (for example, by locking doors)
- do things of a personal nature that a child can do for themselves, such as toileting or changing clothes
- engage in open discussions of a mature or adult nature in the presence of children (for example, personal social activities)
- use inappropriate language or anything sexualized in nature in the presence of children
- express personal views on cultures, race or sexuality in the presence of children
- discriminate against any child, including because of culture, race, ethnicity or disability
- have contact with a child or their family outside of our organisation without our child safety officer’s knowledge and/or consent (for example, catching up for coffee). Accidental contact, such as seeing people in the street, is not considered
- have any online contact with a child or their family (unless necessary, for example emailing parents or students)
- ignore or disregard any suspected or disclosed child
By observing these standards you acknowledge your responsibility to immediately report any breach of this code to Alchemy Tuition’s Child Safety Officers.
If you believe a child is at immediate risk of abuse phone 000.
In NSW, organisations are required to protect children when a risk is identified (see information about failure to protect above). In addition to general occupational health and safety risks, we proactively manage risks of abuse to our children.
We have risk management strategies in place to identify, assess, and take steps to minimise child abuse risks, which include risks posed by physical environments (for example, any doors that can lock), and online environments (for example, no staff or tutor is to have contact with a child in organisations on social media).
This policy will be reviewed every two years and following significant incidents if they occur. We will ensure that families and children have the opportunity to contribute.
Where possible we do our best to work with local Aboriginal communities, culturally and/or linguistically diverse communities and people with a disability.
Alchemy Tuition takes all allegations seriously and has practices in place to investigate thoroughly and quickly. Our staff and tutors are trained to deal appropriately with allegations.
We work to ensure all children, families, staff and tutors know what to do and who to tell if they observe abuse or are a victim, and if they notice inappropriate behaviour.
We all have a responsibility to report an allegation of abuse if we have a reasonable belief that an incident took place (see information about failure to disclose above).
If an adult has a reasonable belief that an incident has occurred then they must report the incident. Factors contributing to reasonable belief may be:
- a child states they or someone they know has been abused (noting that sometimes the child may in fact be referring to themselves)
- behaviour consistent with that of an abuse victim is observed
- someone else has raised a suspicion of abuse but is unwilling to report it
Alchemy Tuition have a comprehensive complaints policy in place to ensure every report is addressed swiftly and responsibly.
Additional contacts to ensure the safety of children in Australia:
The Centre Against Sexual Assault – 1800 806 292
1800RESPECT National Sexual Assault, Domestic Family Violence Counselling Service – 1800 737 732
Safe Steps Family Violence Response Centre – 1800 015 188
Aboriginal Family Violence Prevention and Legal Service– 1800 105 303
inTouch Multicultural Centre Against Family Violence – 1800 755 988
For further information about our child safe policy please email info@alchemytuition.com.au or call 02 8294 8215.
Elite Education Australia Pty. Ltd. is a proud owner of Alchemy Tuition, Selective School Tutoring, Tutors Australia, ADF Tutoring, Sydney Tutoring and Melbourne. The child safety policy here within includes all businesses under the Elite Education Australia and Alchemy brand.
You can read our full up to date Child Safety Policy here
Child Safety Refresher
Child Safety Refresher
At Alchemy we are 100% committed to protecting the young people we work with.
This includes:
- Interviewing your tutor face-to-face
- ID verification
- A verified working with children check in their state of residence.
- Comprehensive training around our child safe policy
- Ongoing refreshers to ensure they understand the importance of child safety.
But we also need your help:
- If lessons take place at home, they should occur in an open area that has visible lines of sight with other family members at all times. Lessons should not take place behind closed doors or when other family members are not present.
- If online, lessons should take place in our platform which has been created to ensure all lessons come under the Alchemy oversight. Lessons using third party platforms pose child safety risks.
- Communication regarding lesson times and scheduling should come through you directly. There is no reason for your tutor to contact your child directly, connect with your child on social media or meet with your child outside of a scheduled lesson.
- Physical contact is not permitted.
- Please talk with your child after each lesson to ensure they feel comfortable and secure working with their tutor.
- We want your child to have an amazing relationship with their tutor – but this needs to remain professional. Please advise us if there are any instances where you feel the relationship goes beyond the typical mentoring relationship.
- Please review this video from the office of the children’s guardian.
With your help, we can keep our community of young people safe – and unlock the best outcomes for your child.
If you have any questions or we can help in any way, please don’t hesitate to get in touch.
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Forward this to a child or other family member by entering their email address below.
Our Expectations
Our expectations
- Conduct face to face sessions in a common area of the home with clear view into other rooms and supervision. We recommend a common area such as the dining table
- Supervise your child at all times. There should be never a moment that your child is by themselves with the tutor
- Communicate with your child after each session – ensure they are comfortable, safe and in a positive learning environment
- Social distance from your student as per covid protocols
- Create a safe environment for the tutor in your home
- See something, say something. Alchemy are here to help – keep us in the loop
- The tutor may seem like a part of the family but refrain from seeking support outside of tutoring (car lifts, child minding, recreation)
- Refrain from using third party online video services (online)
- Refrain child from having direct phone or social media contact with the student
- Refrain from physical touch (initiated by either party)
- Refrain from photography, videography or recording of sessions
Together, we can keep children safe.
Supporting Contacts
If it is an emergency, call the Police immediately on 000.
Any person who has reasonable grounds to believe that a child or young person is at risk of significant harm may report to:
NSW
Department of Family and Community Services
In NSW, you can also phone 132 111 to report child abuse or neglect (24 hour service).
QLD
Department of Children, Youth Justice & Multicultural Affairs
VIC
Department of Families, Fairness & Housing
For additional resources on Child Safety, visit NSW Office of Children’s Guardian
Lifeline:
National charity providing all Australians experiencing emotional distress with access to 24 hour crisis support and suicide prevention services.
13 11 14 or lifeline.org.au or text 0477 13 11 14
Beyond Blue:
Provide information and support for anxiety, depression and suicide prevention for everyone in Australia.
1300 22 4636 or beyondblue.org.au
Kids Helpline:
Anytime, any reason.
1800 55 1800 or kidshelpline.com.au
Headspace:
Headspace is a support service for young people. It covers a critical gap, by providing tailored and holistic mental health support to 12–25 year olds.
1800 650 890 or headspace.org.au
Education series:
Cultural Awareness
We are a culturally rich organisation
In 1987, the band The Seekers wrote and produced the song ‘I Am Australian’. The chorus writes:
We are one
But we are many
And from all the lands on earth we come
We’ll share a dream
And sing with one voice
I am, you are, we are Australian
It is important that all people valued and respected in our community and the greater community.
As an organisation and as an extension – our families, tutors, and other stakeholders, we ask that we treat all children, young people, tutors, families and the Alchemy team with respect, regardless of race, colour, sex, gender identity, sexual orientation, language, religion, political or other opinion, health status, national, ethnic or social origin, culture, property, ability or other status.
We acknowledge Aboriginal and Torres Strait Islander peoples as the first Australians. We acknowledge the impact of settlement to First Nations culture and recognise the social, economic and educational challenges that continue to be faced today.
The tutors in our organisation and the families we work with are all from all walks of life. We simply ask for tolerance and respect in our workplace.
The top 10 countries of birth for Australia’s overseas-born
population
1
1. Australian Bureau of Statistics, Reflecting a Nation: Stories from the 2011 Census 2012-2013 (2071.0 16 April 2013)
<http://www.abs.gov.au/ausstats/abs@.nsf/Lookup/2071.0main+features902012-2013>
Identifying risks
Identifying Risks as a Parent
- Unsafe physical environment
- Lack of supervision
- Harm or abuse in a private room (such as a bedroom or home office)
- Inappropriate relationships outside of an educational context
- Communication via text or social media
- Inadvertently sharing content, personal photos or inappropriate information
- Special treatment or favouritism of certain students
- Gift giving
- Recording lessons without consent
- Discussing inappropriate topics
Recognising Grooming
Recognising grooming
Grooming can be difficult to identify because it often begins with little things that look innocent. Because it starts small, people may accept the behaviour even if it breaks the rules. Offenders often act in a charming way or in a way that looks like they’re allowed to do these things. They may even encourage others to break the rules to disguise their own rule breaking. They can groom parents and carers, colleagues or even the wider community so there actions appear to be put in a positive light. They may seem to be a pillar of the community. Offenders will test the water to see what they can get away with. Behaviours to be aware of:
- Giving a child gifts (chocolates, toys, phones)
- Spending time alone with children
- Becoming part of the child’s home life (attending birthday parties, sporting events, award’s nights)
- Showing favouritism
- Giving your child lifts
It may become more physical but perhaps still looking innocent. It could be a hug or tickling or having a child sit on their lap. The offender will continually see how far they can go without being questioned. They’re looking to see if the caring adults in the child’s life will question their actions whilst still trying to make their actions seem normal.
One of the things offenders need is privacy. They’ll try and create opportunities to be alone with the child. This may occur physically in a secluded area of the home for example. They may use a phone or social media because online interactions are harder to spot. Offenders can manipulate the protective adults in the child’s life by flattering them directly or through the child. They might try and make them believe that they are valuable, perhaps even vital with the child’s happiness or success. Offenders will build the trust of the caring adults so that if they’re accused of something, other adults may even question the accusations believing the offender is too nice.
Offenders will go to great length to access the child unsupervised and to ensure they don’t get caught. They may try and convince the child that what they do in their relationship is special, or that they’re in love. They may frighten them into thinking they will be punished if they tell or that no one would believe them. It’s also likely that the offender will try to exclude any supporting peers from the child’s life. They don’t want the child telling their friends. If the offender is allowed to increase the inappropriate behaviour, it’s more likely that the child will be abused.
Surely it’s easy to recognise you ask, those that give you the creeps or those icky feelings?
- Offenders are typically classed into three categories
- Determined
- They are typically a persistent, calculated person with a sexual interest in children. They are prepared to invest a great deal of effort to achieve their goal and can be very skilled at grooming, offending and avoiding detection. Typically society views them as paedofiles. In a child related organisation, it can be difficult to identify them because they’re often charming or respected. Their grooming and abuse may go unnoticed for some time. They can be the person you least expect. If your organisation has any weaknesses in it’s child safe systems, they will try to exploit them. They could even be attracted to your organisation if you have laxed systems or poor culture of protecting children. Conversely, they’re more likely to be deterred to work in organisations that value children and have strong child safe practices.
- Opportunistic offenders
- People who exploit opportunities for personal gain although they are unlikely to do it if takes significant effort. They wont necessarily look to abuse children, but they may take advantage if an opportunity arises. They may not invest much time in planning their offence. They could be a basketball coach giving a child a lift home from training. During the trip, they decide an abuse won’t be detected perhaps because they have found the child does not have a supportive home life. They may try and convince the child their dependant on them for their success. Once the child believes them, they decide to exploit it.
- Situational offenders
- These people generally have conventional social values. In social settings they may even express disgust for those who offend against children. They may have no criminal history and generally well regarded. They usually have adequate self control and understand that harming a child is wrong. However their continual and close interaction with children may lead them to form what they believe is a special relationship with the child. E.g. They may be a teacher that is feeling alone or insecure. They’re looking for affection. They start a relationship with a child that they think is similar to a relationship they would have with an adult. They may even claim it’s love and that the child is a mutual partner. They will attempt to convince the child that they have to protect them and their relationship. Whatever the offenders relationship, this kind of relationship is wrong and it doesn’t excuse the behaviour.
- Determined
Most people are abused by someone they know, trust, and depend on. For abuse to occur in an organisation, you need three things. A vulnerable child, an offender and a environment where the abuse can’t be seen.
There are simple things to do which are really effective:
- Ensure children can trust that they will be taking seriously, consistently, and confidentially
- Simple strategies to block inappropriate behaviour
- You can say: ‘that’s not how we do things here’ or ‘have you seen our code of conduct that explains how we expect adults to interact with children’. Stand firm if they disagree. Take strength in knowing that you’re doing the right thing and taking care of the children
For parents
- Early intervention can prevent the progression of grooming
- Report all breaches
- All allegations of harm made by a child should be responded to
Children may feel:
- They won’t be believed
- That nothing will happen
- They are to blame for the offenders actions
- The offender may have threatened to harm them or people they love if they tell
All children should feel they are able to speak up. If a child is being abused, your organisation may be the only safe place they have. They trust you to help them. Be aware too that children will often tell peers if something is wrong before they confide in an adult.
Recognising abuse
Recognising abuse
Talking about abuse can be an uncomfortable conversation to have but it is important to understand them so as to be best educated to recognizing any signs of abuse.
- Four types of abuse – ongoing incidents are those that cause the greatest impact
- Physical
- Physical punishment
- Pushing, shoving, punching, slapping, kicking resulting in injury, burns choking or bruising
- Threatening to physically harm a child
- Genital mutilation
- Psychological or emotional harm
- Bullying
- Threatening and abusive language
- Intimidation
- Shaming and name calling
- Ignoring and isolating a child
- Exposure to domestic or family violence
- Ill treatment and neglect
- Lack of supervision
- Not providing adequate nourishment
- Not providing adequate clothing or shelter
- Sexual
- Sexual touching of a child
- Grooming
- Production, distribution or possession of child abuse material (pornography)
- Descriptions of sexual acts without a legitimate reason
- Sexual comments, conversations or communications
- Comments to a child that express a desire to act in a sexual manner towards them or another child
- Offenders can be:
- Family members, carers, or friends
- Workers
- From all socio-economic & cultural backgrounds
- People in positions of authority
- Other young people with problematic sexualized behaviour
- Strangers – although this is less common
- Physical
Because we can’t form an easy picture of an offender, we have to look out for specific behaviours.
The importance of children having a voice
The importance of children having a voice
Allowing children to have a voice fosters the development and understanding of:
- social development
- democracy
- independence
- resilience
- self-esteem
- confidence
Children are safer when organisations teach them about their rights to be heard, listened to, and believed. Alchemy Tuition actively seeks the opinions of children and when doing so considers their age, development, maturity, understanding, abilities, and how they communicate. Children are encouraged and supported to be involved in decisions that affect them.
In the case of any incident, children may feel:
- They won’t be believed
- That nothing will happen
- They are to blame for the offenders actions
- The offender may have threatened to harm them or people they love if they tell
All children should feel they are able to speak up.
Child resources
Who are your five heroes?
Please take a moment to show the visual to your child and if necessary, read it out to them. Have your child communicate it back to you. It is important that all children have a voice and allowing them to vocalise any concerns. Sharing this resource with them regularly will educate them on understanding the importance of speaking up.
Activity: Have your child draw their Five Heroes and hang it on the fridge
What to do when upset or sad
Please take a moment to show the visual to your child and if necessary, read it out to them. Have your child communicate it back to you. It is important that all children have a voice and allowing them to vocalise any concerns. Sharing this resource with them regularly will educate them on what is right and what is wrong.
The UNDIES rule
Please take a moment to show the visual to your child and if necessary, read it out to them. Have your child communicate it back to you. It is important that all children have a voice and allowing them to vocalise any concerns. Sharing this resource with them regularly will educate them on what is right and what is wrong.
Supporting Contacts
If it is an emergency, call the Police immediately on 000.
Any person who has reasonable grounds to believe that a child or young person is at risk of significant harm may report to:
NSW
Department of Family and Community Services
In NSW, you can also phone 132 111 to report child abuse or neglect (24 hour service).
QLD
Department of Children, Youth Justice & Multicultural Affairs
VIC
Department of Families, Fairness & Housing
For additional resources on Child Safety, visit NSW Office of Children’s Guardian
Lifeline:
National charity providing all Australians experiencing emotional distress with access to 24 hour crisis support and suicide prevention services.
13 11 14 or lifeline.org.au or text 0477 13 11 14
Beyond Blue:
Provide information and support for anxiety, depression and suicide prevention for everyone in Australia.
1300 22 4636 or beyondblue.org.au
Kids Helpline:
Anytime, any reason.
1800 55 1800 or kidshelpline.com.au
Headspace:
Headspace is a support service for young people. It covers a critical gap, by providing tailored and holistic mental health support to 12–25 year olds.
1800 650 890 or headspace.org.au
Submit a report:
Parent report
If you or your child are in immediate danger, please contact the Police on 000.
If you need to make a report, we’re here to support you in this process. Every report is taken seriously and treated with respect and confidence. Please complete the details of your report below and we will be in touch shortly.
Tutor report
If you or anyone around you is in immediate danger, please contact the Police on 000.
We’re here to support you in the reporting process. Every report is taken seriously and treated with respect and confidence. Please complete the details below and we will be in touch shortly.
Child report
If you are in immediate danger, please contact the Police on 000.
If you need to make a report, we’re here to support you in this process. Every report is taken seriously and treated with respect and confidence. Please complete the details of your report below and we will be in touch shortly.
Help us improve
Parent Feedback
We are always looking for ways to improve. If you have suggestions on how we can improve or refine our child safety policy please let us know below.
If follow up is required we will be in touch shortly.
Tutor Feedback
We are always looking for ways to improve. If you have suggestions on how we can improve or refine our child safety policy please let us know below.
If follow up is required we will be in touch shortly.
Child Feedback
We are always looking for ways to improve. If you have suggestions on how we can improve or refine our child safety policy please let us know below.
If follow up is required we will be in touch shortly.